Small business chatbot

Website chatbot for small business teams.

Harlo gives lean teams a practical AI assistant for their website, built to answer customer questions and capture qualified leads without complex setup.

Harlo

Small business chatbot

Online

Open after hours

Harlo answers common service questions and captures follow-up while your team is offline.

QuotePolicyHoursService

14d

Starter trial

Launch without a big software project

Install a lightweight snippet, connect website knowledge, and tune the assistant from one dashboard.

Answer more visitors after hours

Give customers instant help when your team is busy, offline, or focused on higher-value work.

Simple setup for lean teams
Works after hours
Grows with traffic
No custom build needed
Features

A practical website chatbot for small teams.

Harlo is built for small businesses that need useful automation without enterprise setup, custom chatbot flows, or another inbox to babysit.

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01

Fast launch

Start with your existing website pages, FAQs, and service notes instead of building flows from scratch.

How fast can we launch?
Today, with your brand voice.
02

After-hours answers

Give visitors a helpful first response even when the team is closed or busy.

Lead ready92%
03

Simple lead capture

Collect the contact details and context needed to follow up without a long form.

Website pages
Support docs
Policies
04

Business knowledge

Keep answers consistent with the pages, services, and policies your team already uses.

05

Room to grow

Add seats, credits, and more assistants as traffic increases.

Visitor
Team
Routed with context
06

Clear handoff

Send the right moments to a person with enough detail to respond quickly.

Workflow

From small setup to always-on website help.

Keep setup practical, then add capacity as the website starts handling more conversations.

Small team pathsetup.harlo/workflow
01

Start with one assistant

One

02

Install without a project

No-code

03

Grow only when needed

Scale

01

Start with one assistant

One

Connect the website content and business notes your team already trusts.

02

Install without a project

No-code

Add a lightweight snippet and tune the greeting, colors, and lead fields.

03

Grow only when needed

Scale

Use credits, seats, agents, and branding controls as website traffic increases.

Use cases

Where small teams get time back.

Better intake

Local services

Answer service area, availability, quote, and policy questions before a call.

Lean growth

Small B2B teams

Handle product and pricing questions while preserving useful lead context.

Less chasing

Owner-led teams

Keep the website helpful while the team is serving customers.

Pricing

Start simple and grow when traffic grows.

Start with a 14-day Starter trial and 50 trial credits, then choose the plan that matches your website traffic.

Starter

14-day trialIncludes 50 trial credits before converting to Starter. Card required.
$39

per month

For small teams launching one chatbot.

Start free trial

500 message credits/month

1 agent

2 seats

Lead capture

Basic analytics

Growth

Popular
$129

per month

For steady traffic and automation.

Subscribe

4,000 message credits/month

1 agent

3 seats

Auto-retrain knowledge

Advanced analytics

Pro

$399

per month

For higher volume and priority support.

Subscribe

15,000 message credits/month

1 agent

5 seats

Priority support

More actions per agent

Compare

More practical than enterprise chatbot suites.

A practical view of where Harlo fits compared with static forms, generic bots, and manual website support.

Team fit

Harlo

Built for lean teams and growing traffic

Typical alternative

Enterprise suites with heavy configuration

Launch path

Harlo

No-code setup with one website snippet

Typical alternative

Custom development or brittle plugins

Lead capture

Harlo

Built-in qualification and handoff

Typical alternative

Separate forms and manual follow-up

FAQ

Questions before launch.

Straight answers about setup, pricing, lead capture, and how Harlo fits into your current website.

Usually no. Harlo installs with a lightweight website snippet and can be managed from the dashboard.

Yes. The assistant can answer from approved business knowledge and capture follow-up details when your team is away.

Yes. Starter is designed for one chatbot and smaller traffic, with add-ons available as your workspace grows.

You can tune the voice, greeting, colors, and lead fields so the assistant feels aligned with your business.

Launch

Make your small business website answer more visitors without adding more busywork.

Start free trial

50 trial credits included. Card required.