Connect Cal.com
Open Dashboard -> Integrations, choose Cal.com, and authorize Harlo with the Cal.com account that owns your event types.
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Scheduling
Cal.com
Use Cal.com event types as booking options when Harlo detects that a visitor wants to schedule time with your team.
Visitor intent
Booking requested
Harlo action
Show Cal.com scheduler
Provider result
Visitor chooses a Cal.com event
Setup
Configure Cal.com
Pick meeting types
In Configure, select the event types Harlo can show to visitors. Keep this list focused so visitors are not overwhelmed.
Enable agents
Choose which Harlo agents can offer Cal.com. Different agents can be enabled or disabled depending on their workflow.
Run a scheduling test
Ask the widget to book, schedule, or talk to a person and verify that the expected Cal.com option appears.
Configuration
Required fields and decisions
Connected account
The Cal.com account authorized through OAuth.
Event types
At least one active Cal.com event type.
Widget agents
The agents that should offer Cal.com.
Testing
Verify before launch
1
Ask for a meeting from the website widget.
2
Confirm Harlo offers only the selected Cal.com options.
3
Open the booking link and verify the event page is public and bookable.
Troubleshooting
Common fixes
Event types are missing
Make sure the event types are active and public in Cal.com, then reconnect or reload the integration configuration.
Visitors see too many choices
Deselect event types that are not relevant to the agent or visitor journey.
No booking action appears
Confirm the agent is enabled and the visitor message clearly asks to schedule.