Intent detection
Spot pricing, scheduling, service, urgency, and buying questions while the chat is happening.
Harlo turns helpful website conversations into clean lead records, so sales and support teams know what visitors asked, what they need, and how to follow up.
Harlo
AI lead capture
Can someone follow up about Growth?
What is the best email and team size?
12 people, ops@northstar.co
Lead captured
92% fitInstead of dropping every visitor into the same form, Harlo learns what they need, answers the first question, and captures details when intent is real.
Intent detection
Spot pricing, scheduling, service, urgency, and buying questions while the chat is happening.
Adaptive fields
Collect email, phone, timeline, service area, team size, or other fields based on the conversation.
Conversation history
Send the question, answer, and context with the lead so follow-up feels warm.
Fit scoring
Surface the conversations most likely to become useful sales or support opportunities.
Smart routing
Keep urgent requests, service questions, and qualified buyers moving to the right next step.
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Form fallback
Use the assistant as a better front door without removing forms your team already uses.
Capture only the details your team needs, at the moment the visitor is ready for follow-up.
Define qualified intent
Intent
Ask for the right details
Fields
Route with context
Handoff
Define qualified intent
IntentTell Harlo which signals matter: plan interest, service area, urgency, budget, or implementation timing.
Ask for the right details
FieldsUse short lead fields that match the conversation instead of a long generic form.
Route with context
HandoffGive your team the transcript, captured fields, and reason the visitor is worth follow-up.
Demand generation
Turn campaign traffic into captured conversations with context attached.
Sales teams
Follow up with the visitor's question, timeline, and qualification details already in hand.
Founder-led teams
Keep the website qualifying visitors while the team is busy selling and serving customers.
Start with a 14-day Starter trial and 50 trial credits, then choose the plan that matches your website traffic.
Starter
per month
For small teams launching one chatbot.
Start free trial500 message credits/month
1 agent
2 seats
Lead capture
Basic analytics
Growth
per month
For steady traffic and automation.
Subscribe4,000 message credits/month
1 agent
3 seats
Auto-retrain knowledge
Advanced analytics
Pro
per month
For higher volume and priority support.
Subscribe15,000 message credits/month
1 agent
5 seats
Priority support
More actions per agent
A practical view of where Harlo fits compared with static forms, generic bots, and manual website support.
Lead quality
Harlo
Conversation-aware qualification
Typical alternative
Static forms with limited intent context
Follow-up
Harlo
Contact fields plus visitor questions
Typical alternative
Email-only capture with no transcript
Routing
Harlo
Escalates when AI is not enough
Typical alternative
Every visitor gets the same form path
Straight answers about setup, pricing, lead capture, and how Harlo fits into your current website.
A lead form asks the same fields every time. Harlo first answers the visitor, understands intent, and then captures the details that match the conversation.
Yes. You can configure the lead fields your team needs, such as email, phone, timeline, service area, company size, or reason for reaching out.
Yes. Captured leads include conversation context so your team can follow up without asking the visitor to repeat themselves.
Yes. Harlo is designed to be useful first, then capture lead details when a visitor needs follow-up or shows buying intent.
50 trial credits included. Card required.