How fast can we launch?
Today, with your brand voice.
01
Repeat question coverage
Answer common questions about services, policies, pricing, availability, and next steps.
Support AI agent
Customer support AI agent for website questions.
Harlo helps growing teams answer repeat website questions instantly without pulling support, sales, or operations into every basic conversation.
Deflects repeat questionsUses source-grounded repliesEscalates with context
Harlo AI Agent
Ask a question...
Real results from real conversations
1.3s
average first response
50
trial credits included
5-10m
to launch the assistant
24/7
Reduce repetitive support work
Outcomes
Support automation for the questions your team repeats.
Harlo gives customers a quick first answer from approved knowledge and gives your team context when a person should step in.
Website pages
Support docs
Policies
02
Source-grounded replies
Keep customer-facing answers tied to approved documents instead of improvising.
Visitor
Team
Routed with context
03
Fallback handling
Escalate unclear or sensitive questions instead of guessing.
04
Knowledge gap review
See which unanswered questions need a new source or clearer guidance.
Lead ready92%
05
Customer context
Preserve what the visitor asked so support can continue the thread cleanly.
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06
Team-safe controls
Tune what the assistant should answer, avoid, or route to a person.
Workflow
From support knowledge to instant first answers.
Give Harlo approved sources and guardrails so it can answer safely and escalate cleanly.
Support readiness pathsetup.harlo/workflow
01
Upload support knowledge
Knowledge
02
Set fallback rules
Rules
03
Review gaps weekly
Improve
Upload support knowledge
KnowledgeAdd policies, service docs, FAQs, and approved answers that should guide replies.
Set fallback rules
RulesDecide when Harlo should answer confidently and when it should collect context for the team.
Review gaps weekly
ImproveUse unanswered questions to improve docs and reduce future support load.
Use cases
Where support AI reduces repeat work.
Fewer tickets
Customer support
Answer common questions before they become tickets or interrupt the team.
Better handoff
Success teams
Give customers a clear first answer while preserving escalation paths for complex issues.
Always on
Service businesses
Help visitors understand policies, services, availability, and next steps instantly.
Connected actions
Turn visitor intent into the next action automatically.
Harlo can schedule meetings, notify your team, create service and CRM handoffs, grow an audience, or keep a clean spreadsheet without making visitors repeat themselves.
Visitor intent
Harlo decides
Action runs
Calendly
Offer the right event type when a visitor is ready to book.
Show booking linkCal.com
Route scheduling intent into selected Cal.com event types.
Open schedulerJobber
Turn qualified service conversations into a Jobber handoff.
Create client request
Team alertsSlack
Send captured leads and conversation context to your team.
Post lead alertHubSpot
Create or update CRM contacts from qualified Harlo leads.
Sync CRM contactMailchimp
Add captured contacts to the audience selected by your team.
Add to audience
Lead exportGoogle Sheets
Append every lead field and question to a structured row.
Append lead rowGrowthAll 7 integration providersProAll 7 integration providers with higher plan capacity
Explore integration docsPricing
Support automation plans that can scale.
Start with a 14-day Starter trial, then use connected integrations on Growth or Pro as your follow-up workflows grow.
Starter
$39
per month
For small businesses adding one chatbot to their website.
Start free trial500 message credits/month
1 agent
1 seat
Lead capture
Basic analytics
Website widget and inbox
Growth
$149
per month
For businesses getting steady website traffic and connecting follow-up actions.
Subscribe4,000 message credits/month
1 agent
3 seats
Auto-retrain knowledge
Advanced analytics
1 connected action per conversation
All 7 integration providers
Pro
$499
per month
For high-traffic businesses with heavier support, lead capture, and integration needs.
Subscribe15,000 message credits/month
1 agent
5 seats
Priority support
Up to 3 connected actions per conversation
All 7 integration providers
Compare
A safer first answer than disconnected scripts.
A practical view of where Harlo fits compared with static forms, generic bots, and manual website support.
Support load
Harlo
Deflects repeat questions on the website
Typical alternative
Teams answer the same questions manually
Knowledge
Harlo
Approved business sources
Typical alternative
Disconnected scripts and stale macros
Escalation
Harlo
Context-rich handoff
Typical alternative
Generic contact forms or inbox forwarding
Integrations
Harlo
Built-in scheduling, CRM, team alert, service, audience, and spreadsheet actions
Typical alternative
Manual exports or a separate automation tool to connect follow-up
FAQ
Questions before launch.
Straight answers about setup, pricing, lead capture, and how Harlo fits into your current website.
Harlo is designed around approved business knowledge. When the available context is not enough, it can avoid guessing and route the moment with context.
Yes. Harlo surfaces conversations, outcomes, and knowledge gaps so your team can improve sources over time.
Yes, as long as your approved policy sources are connected and maintained. Harlo can cite and follow those sources for customer-facing answers.
Yes. It can collect useful details and preserve the conversation so a teammate can pick up the thread faster.
Launch
Give customers faster answers without putting every website question on your team.
Start your trial, add the widget, and let Harlo handle the first customer conversation.