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Audience sync

Mailchimp

Add captured Harlo leads to a selected Mailchimp audience for newsletters, nurture campaigns, or post-inquiry follow-up.

Visitor intent

Lead captured

Harlo action

Add lead to audience

Provider result

Mailchimp audience is updated

Setup

Configure Mailchimp

1

Connect Mailchimp

Open Dashboard -> Integrations, choose Mailchimp, and authorize the account that owns the audience you want to update.

2

Choose an audience

In Configure, select the Mailchimp audience. Harlo loads available audiences from the connected account when possible.

3

Require email capture

Make sure the selected agents ask for email because Mailchimp needs an email address to add or update contacts.

4

Submit a test lead

Complete a widget lead capture with a test email and confirm the contact appears in the chosen audience.

Configuration

Required fields and decisions

Audience

The Mailchimp audience where Harlo should add captured leads.

Email

Required for Mailchimp contact creation or update.

Name fields

Recommended when you want personalized campaigns.

Testing

Verify before launch

1

Capture a lead with a test email address.

2

Open the selected Mailchimp audience.

3

Confirm the contact exists and includes the Harlo Lead tag or context where supported.

Troubleshooting

Common fixes

Audience list is empty

Confirm the connected Mailchimp account has audiences and reconnect if the account changed.

Lead is skipped

Make sure lead capture collected an email address.

Wrong audience

Return to Configure and select the correct audience before saving.