Workspace permissions

Manage Team access

Invite teammates, manage access, and make sure the right people can help run Harlo.

Open in dashboard

Covered in this guide

Seat capacityInvitationsMembersAdmin access

Before you finish

Confirm available seats before inviting another teammate.

Remove old pending invites if they are no longer needed.

Keep owner/admin access limited to trusted teammates.

Workflow

Follow the setup step by step

1

Check seats

Review seats used, active members, pending invites, and remaining capacity before inviting someone.

2

Invite a teammate

Send an invitation to the teammate's email address. Pending invites reserve seats.

3

Review pending invites

Monitor invitations that have not been accepted yet and remove any that are no longer needed.

4

Remove access

Remove members who should no longer manage the Harlo workspace.

Reference

Key areas to understand

Owners

Can manage billing, team access, and workspace settings.

Admins

Can help manage day-to-day Harlo pages such as Builder, Knowledge, Conversations, Leads, Analytics, and Team.

Seat limits

Extra seats can be added from Billing when the team needs more dashboard users.

Invite lifecycle

An invite reserves capacity until accepted or removed.