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Trust and privacy

Harlo subprocessors

Harlo AI LLC uses the third-party service providers below to process customer data on our behalf and operate the Harlo service.

Last updated June 9, 2026

Vercel Inc.

Purpose

Application hosting, serverless compute, content delivery, and production infrastructure.

Data processed

Account, workspace, request, usage, and technical data processed while operating the Harlo application.

Supabase, Inc.

Purpose

Managed database, authentication, file storage, and related backend infrastructure.

Data processed

Account details, workspace configuration, customer content, conversations, leads, integration configuration, and authentication data.

OpenAI, L.L.C.

Purpose

Artificial intelligence inference, embeddings, classification, planning, and response generation.

Data processed

Prompts, relevant customer-provided knowledge, conversation context, and instructions required to generate or classify a response.

Resend, Inc.

Purpose

Transactional and service-related email delivery.

Data processed

Recipient email addresses, names when provided, and the content and delivery metadata of service emails.

Stripe, Inc.

Purpose

Payment processing, subscriptions, invoices, billing portals, and fraud prevention.

Data processed

Customer identity, contact, subscription, transaction, and billing information. Harlo does not store full payment card numbers.

Cloudflare, Inc.

Purpose

Abuse prevention and automated traffic detection through Cloudflare Turnstile.

Data processed

IP address, browser, device, request, and security signals needed to evaluate potentially abusive activity.

Customer-enabled integrations

Slack, Calendly, Cal.com, Jobber, HubSpot, Mailchimp, and Google Sheets are optional services that a customer chooses to connect. Data sent to those services is directed by the customer and is also governed by the connected provider's terms and privacy practices.

Questions about data processing?

Contact Harlo for privacy, security, vendor, or data processing questions.

support@harloai.co

Harlo may update this list when service providers change. For more information about how Harlo handles personal information, review our Privacy Statement.